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25th May 2020 outage - back online

Posted: Tue May 26, 2020 1:46 pm
by theOptom
Apparently there was a security certificate issue which resulted in a database configuration issue so the site had to be reset to the last backup which was from early yesterday it seems.

Let me know if any issues. If you get intermittent issues you may need to clear cache/cookies and/or wait till full DNS propagation takes place (usually 12-36hrs).

If you ever experience any issues please see here for updates: https://www.facebook.com/TheOptom/

Or email: admin (at) theoptom (dot) com
(please ensure this email address is in your contacts list so you will get any emails from us)

Re: 25th May 2020 outage - back online

Posted: Tue May 26, 2020 3:22 pm
by eagle
Been on twice today and had to log in both times.

Re: 25th May 2020 outage - back online

Posted: Tue May 26, 2020 7:41 pm
by superoptom165
The error message said to delete cache which I did on my phone and lose all my saved passwords etc on my phone 🤦‍♂️🤦‍♂️🤦‍♂️

Re: 25th May 2020 outage - back online

Posted: Wed May 27, 2020 7:45 am
by theOptom
I don't think clearing cache deletes passwords but it may delete cookies and site data which would mean you are logged out of sites so you will have to login again when you visit them by inputting your details.

Re: 25th May 2020 outage - back online

Posted: Wed May 27, 2020 9:03 pm
by Sprite
I had a message something like, there is now a new server, and I was supposed to do something or other which "might" allow me re-entry.
it looked suspicious to me, so I just left it and hey presto got in OK today.
Sorry I can't remember the details, but I definitely remember the word "might" in the instructions.

Re: 25th May 2020 outage - back online

Posted: Wed May 27, 2020 10:29 pm
by meyed
Welcome back my friends to the show that never ends