Logging on
Logging on
When I click a link from my email, I have to log on every time (even though I tick the “stay logged on” box. Why is this ?
Now please wash your hands.
Re: Logging on
Not sure. Do you mean you click on the email link in a new browser session? Also, is this a new problem since the change in server?
There could be an admin setting I could change on my end but not sure what. If anyone does let me know.
There could be an admin setting I could change on my end but not sure what. If anyone does let me know.
The NHS is struggling but you can do something about it. Spread the word: see here
Some of the most effective evidence-based natural remedies
Some of the most effective evidence-based natural remedies
Re: Logging on
I tend to use my iPhone - recently every time I access the site I have to log in again - even if I have ticked “stay logged in”.
Re: Logging on
#metoo !!!
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Rick Sanderson
- Posts: 2980
- Joined: Wed May 15, 2013 11:27 am
- Location: East Lancs
Re: Logging on
I've a tablet that makes me log in every time, phone logs in automatically. Both Android.
Must be a cookie or something that needs clearing, no idea how to remove a specific cookie though.
Must be a cookie or something that needs clearing, no idea how to remove a specific cookie though.
Re: Logging on
I recall this issue may have come up before and needed a cookie/cache delete/refresh. In Chrome it's fairly easy to delete one cookie only. Settings ---> advanced ---> site settings ---> cookies ---> see all cookies and site data ---> (type "theoptom") then select and delete cookie
The NHS is struggling but you can do something about it. Spread the word: see here
Some of the most effective evidence-based natural remedies
Some of the most effective evidence-based natural remedies
Re: Logging on
Have you tried deleting cookies/cache?
The NHS is struggling but you can do something about it. Spread the word: see here
Some of the most effective evidence-based natural remedies
Some of the most effective evidence-based natural remedies
Re: Logging on
It could be you are logged in at the same time on more than one device. If not, then I'm not sure. You might need to try a process of elimination to find out what the cause is then let us know.
The NHS is struggling but you can do something about it. Spread the word: see here
Some of the most effective evidence-based natural remedies
Some of the most effective evidence-based natural remedies
Re: Logging on
Not logged onto two devices.
I may have solved it now:
Logged out, then logged in again ensuring I put in my username and password manually rather than using finger recognition etc - seems OK now.